We offer basic recovery services where we can recover most file types from standard storage media such as hard drives, USB flash drives, and memory cards.

We will recover and transfer your data to a USB flash drive and mail it to you. Your content will be password protected. We will provide you with a password to access your data.

YES! We take your right to privacy very seriously. During the recovery process, we can see the file types and file names. We do not view the contents of your files. Please refer to our Code of Ethics and our Privacy Policy for details.

We can recover data from: Hard Drives Solid State Drives USB Flash Drives SD Cards and other Memory Cards Computers and External Storage Devices

In most cases... Yes. The success of the recovery process depends on the extent of damage to the hard drive. If your computer just crashed, the pulling your data should not be an issue. However, if your computer has water or fire damage, then the recovery process is more difficult or impossible.

Yes we can! Computer viruses are small software programs designed for malicious intent. These programs can replicate themselves and spread from one computer to another on a network. Locally, they attach themselves to legitimate files or software and execute when the infected program or file is opened. Once the virus is running, it can cause damage by corrupting files, deleting files, or even steal sensitive files and passwords. During the recovery process, we can isolate and select each individual file you need recovered effectively bypassing the program files that carry the virus.

The first step is to complete the Request a Quote form and answer a few simple questions. We will reply within 24 hours with a quote. Once you accept the quote, we will mail you a free packaging kit with instructions and a prepaid shipping label. Just pack up your device as shown on the instructions and send it out to us. Once we receive your device, you will get an email with a link that will walk you through the payment process. Then we return your data to you on a USB flash drive. That's It!

If we cannot recover your data, we will give you an option to have your device sent to a specialized laboratory with a cleanroom for a more advanced data recovery option. However, this will cost you more money. If you decide against the more advanced recovery option, then there is no charge and we will return your original device to you.

We sure can! Because passwords are typically encrypted, we cannot recover your actual password. However, we can still recover your files. The process may take a little longer, but it is possible.